At Bibi Scrubs, we strive to provide fast, reliable, and efficient shipping services to ensure your purchases reach you promptly and safely. Below, you’ll find all the essential information regarding our shipping and delivery processes.
Shipping Methods & Costs
We offer several shipping options to accommodate your needs:
- Standard Shipping:
- Delivery Time: 5-7 business days
- Cost: $5.99 (Free for orders over $50)
- Express Shipping:
- Delivery Time: 2-3 business days
- Cost: $12.99
- Overnight Shipping:
- Delivery Time: 1 business day
- Cost: $24.99
Note: Delivery times are estimates and may vary depending on your location and external factors beyond our control.
International Shipping
We are pleased to offer international shipping to select countries:
- Delivery Time: 7-14 business days
- Cost: Calculated at checkout based on destination and shipping method
Customs & Duties: Please note that international orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the recipient and are not included in our shipping rates.
Order Processing
- Processing Time: Orders are typically processed within 1-2 business days.
- Order Confirmation: Once your order is placed, you will receive an order confirmation email.
- Shipping Confirmation: After your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Tracking Your Order
You can track your order using the tracking number provided in your shipping confirmation email. Visit our Order Tracking page and enter your tracking number to view the status of your shipment.
Delivery Issues
If you experience any issues with your delivery, such as delays or missing packages, please contact our customer service team at support@bibiscrubs.com. We will work diligently to resolve any issues and ensure you receive your order.
Shipping Restrictions
- PO Boxes: We do not ship to PO Box addresses.
- APO/FPO Addresses: We currently do not offer shipping to APO/FPO addresses.
Address Changes
If you need to change your shipping address after placing an order, please contact us immediately at support@bibiscrubs.com. Address changes can only be made if your order has not yet been shipped.
Returns & Exchanges
For information on returns and exchanges, please visit our Returns & Refunds page.
Contact Us
If you have any further questions or concerns about our shipping and delivery policies, please do not hesitate to contact us:
Bibi Scrubs
Email: support@bibiscrubs.com
Phone: [Insert Phone Number]
Address: [Insert Address]
Thank you for shopping with Bibi Scrubs. We appreciate your business and are committed to providing you with excellent service and high-quality products.